Who we are
Suggested text: Our website address is: https://wabeam.com.
1. Overview
This Refund Policy outlines the terms and conditions under which Wabeam offers refunds for its WhatsApp bulk sending services. By using our services, you agree to comply with this policy.
2. Eligibility for Refunds
Refunds may be issued under the following circumstances:
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Service Disruption: If Wabeam fails to provide services due to technical issues or other disruptions, a refund may be issued for the affected period.
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Overpayment: In the case of accidental overpayment or billing errors, Wabeam will refund the excess amount upon verification.
3. Non-Eligibility for Refunds
Refunds will not be provided under the following circumstances:
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Violation of Terms: If a user violates the terms and conditions outlined in our Terms of Service, they are not eligible for a refund.
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Service Termination: If a user terminates their account or services voluntarily, no refund will be provided for any remaining prepaid period.
4. Refund Process
To request a refund, users must contact Wabeam’s customer support at support@wabeam.com within 15 days of the issue or service disruption. The refund request should include relevant details such as the account username, service affected, and a description of the issue.
Wabeam will review the request and, if deemed eligible, process the refund within a reasonable timeframe.
5. Payment Methods
Refunds will be issued using the same payment method used for the initial transaction. Wabeam is not responsible for any fees associated with third-party payment processors.
6. Changes to Refund Policy
Wabeam reserves the right to update or modify this refund policy at any time. Users will be notified of significant changes, and continued use of the services implies acceptance of the modified policy.
7. Contact Information
If you have any questions or concerns regarding this refund policy, please contact us at support@wabeam.com.
